Edgepoint Managed IT Services in New Zealand
Edgepoint IT Support
What Do Managed IT Services Include?
Managed IT services typically include:
24/7 system monitoring
Helpdesk and remote IT support
Cybersecurity protection
Microsoft 365 management
Server, network, and device maintenance
Backup and disaster recovery
Patch management and updates
IT strategy and advisory
These services are delivered under a fixed monthly plan, giving businesses predictable IT costs.
How Do Managed IT Services Work?
Managed IT services operate on a proactive model:
Your systems are monitored continuously
Issues are detected before users are affected
Problems are resolved remotely or onsite
Security risks are managed proactively
Regular maintenance keeps systems stable
This approach significantly reduces downtime and unexpected IT failures.
Who Needs Managed IT Services?
Managed IT services are ideal for:
Small and medium-sized businesses
Companies without in-house IT staff
Growing organisations that need scalable IT
Businesses handling sensitive customer data
Organisations relying on cloud services and remote work
If your business depends on computers, internet, email, or cloud systems, managed IT services are critical.
Why Choose EdgePoint for Managed IT Services?
Managed IT services help businesses:
Prevent system outages
Protect against cyber threats
Reduce IT-related stress
Improve productivity
Maintain compliance and data protection
Scale IT systems as the business grows
What are Managed IT Services?
Managed IT Services are a subscription-based service where an external IT provider proactively monitors, maintains, and secures your business IT systems to prevent problems before they impact operations, rather than fixing issues only when something breaks.
EdgePoint provides managed IT services for New Zealand businesses, covering day-to-day support, cybersecurity, cloud systems, and ongoing IT management.
What Is the Difference Between Managed IT Services and Break-Fix IT?
Managed IT Services are proactive and ongoing.
Break-fix IT support is reactive and charged per incident.
| Managed IT Services | Break-Fix IT |
|---|---|
| Monthly fixed cost | Pay per issue |
| Proactive monitoring | Reactive only |
| Prevents downtime | Fixes after failure |
| Includes security | Security often optional |
Most businesses move to managed IT to reduce risk and improve reliability.
Are Managed IT Services Worth It?
Yes. Businesses using managed IT services typically experience:
Reduced IT downtime
Lower long-term IT costs
Improved cybersecurity posture
Faster issue resolution
Better system performance
For most organisations, managed IT is more cost-effective than hiring internal IT staff.
How Much Do Managed IT Services Cost in New Zealand?
Managed IT services in New Zealand typically cost between NZ$80–$200 per user per month, depending on:
Number of users and devices
Level of support required
Cybersecurity requirements
Cloud and server complexity
EdgePoint offers flexible IT support plans tailored to your business size and needs.
What Problems Do Managed IT Services Solve?
Managed IT services help businesses:
Prevent system outages
Protect against cyber threats
Reduce IT-related stress
Improve productivity
Maintain compliance and data protection
Scale IT systems as the business grows
Managed IT Services FAQ
What is included in managed IT support?
Managed IT support includes monitoring, maintenance, helpdesk support, cybersecurity, backups, and cloud system management under a fixed monthly plan.
Do managed IT services include cybersecurity?
Yes. Managed IT services include security monitoring, patching, antivirus, firewall management, and protection against cyber threats.
Can managed IT services replace in-house IT?
Yes. Many businesses use managed IT services instead of hiring internal IT staff, saving costs while gaining access to a full IT team.
Are managed IT services suitable for small businesses?
Yes. Managed IT services are especially beneficial for small businesses that need reliable IT support without hiring full-time IT staff.
Edgepoint MSP
IT Support Subscriptions
Introducing Edgepoint IT Support Subscriptions: Hassle-free Technology Assistance for Your Business
At Edgepoint MSP , we understand that managing your business’s technology needs can be time-consuming and overwhelming. That’s why we offer IT Support Subscriptions, a convenient and cost-effective solution that provides you with ongoing, reliable IT support and maintenance.
With our IT Support Subscriptions, you can say goodbye to the headaches of managing IT issues on your own. Our team of skilled technicians and experts is at your disposal, ready to assist you with any technology-related challenges you may encounter.
Edgepoint managed IT services provider ‘s typically works on a subscription basis, providing ongoing support and maintenance to our client’s IT systems. Since every New Zealand Businesses is different and have different needs we also offer customized IT Support plans and proactive monitoring to meet their needs.
Our MSP IT Support plans help to prevent potential issues before they arise.
MSP Services or Managed IT services can be a valuable investment for any businesses looking to streamline their operations and improve their technology capabilities.
Refer our IT Support plans below
At Edgepoint a Managed IT Services and IT Support provider, we believe that technology should be an enabler, not a hindrance, to your business success. Our IT Support Subscriptions are designed to simplify and streamline your technology management, allowing you to focus on what matters most – growing your business.
Here’s how our IT Support Subscriptions can benefit your Business
Proactive Monitoring and Maintenance: Our subscription plans include proactive monitoring of your systems, allowing us to identify and resolve potential issues before they cause disruptions to your operations. We’ll also perform regular maintenance to keep your technology infrastructure running smoothly.
Timely Technical Support: As a subscriber, you’ll have priority access to our dedicated support team. Whether you’re facing hardware failures, software glitches, or network connectivity issues, our experts will be there to provide timely and efficient assistance, minimizing downtime and keeping your business running smoothly.
Comprehensive Security Solutions: Protecting your business from cyber threats is crucial in today’s digital landscape. Our IT Support Subscriptions include robust security measures such as firewall configurations, antivirus software, and regular security updates to safeguard your valuable data and maintain compliance with industry regulations.
Scalable Solutions: As your business grows, so do your technology requirements. Our subscription plans are designed to scale with your needs, ensuring that you have the right IT infrastructure and support in place to support your evolving business goals.
Cost Savings: By opting for our IT Support Subscriptions, you’ll enjoy predictable, fixed monthly costs for your technology support needs. This eliminates the need for expensive one-time repairs or unpredictable hourly charges. You can allocate your IT budget more effectively and focus on other areas of your business.
Expert Guidance and Consultation: As part of our subscription plans, you’ll have access to our team’s expertise and advice. We’ll provide technology recommendations, help you implement best practices, and assist with technology-related decision-making to support your long-term business objectives.
Get Managed IT Support for Your Business
If you want reliable, secure, and proactive IT support, managed IT services are the foundation of a stable business IT environment.
Contact EdgePoint today to discuss a managed IT solution tailored to your business.
Testimonials
Topland New Zealand is a well-established planning and development consultancy based in East Auckland.
Edgepoint Manages all our IT Infrastructure, IT Security Internet, Phones, etc.
Edgepoint’s Team who regularly go the extra mile to make sure that we are happy with everything.
Cozy Tsui
Director
DentSpa is a premium dental and aesthetic medicine practice based in Karaka, Auckland.
Edgepoint Manages all our IT Infrastructure, Internet , Phones, eftpos and Equipments etc.
We never missed a beat after onboarding Edgepoint.
Dr. Haval Atroushi
Director
CMA has become one of the most popular and respected Mechanics in Papatoetoe.
Before we started with edgepoint we didn’t have any direction or planning with our technology and IT set up. Right from the start they formulated a plan that we were happy with that ensures our workshop and office setup are future proof – and we were pleased to find out that they are very good value too.
Shijo Thomas
Director
