IT Support Plans Designed Specifically for Cloud based and Traditional businesses.
Simple IT Support Plans for every Business
Any IT provider can order software licenses and reset your printer.
But it takes a true Managed IT service partner to help you meet your business goals.
At Edgepoint and Auckland based IT support company, we understand that every business has its own distinct challenges and requirements. That’s why our IT Professionals offer personalized services to ensure we address your specific IT needs effectively. Whether you need assistance with hardware and software support, network management, cloud computing, data backup and recovery, or IT infrastructure planning, our team has the expertise to deliver the right solutions.
As a leading IT company, we specialize in providing cutting-edge cloud services and robust cybersecurity solutions to safeguard your business..
Cloud Infrastructure IT Support Plan – EPL-C
Starts From
$25
Monthly Per User
Complete Cloud Infrastructure management for Office 365 and Azure Infrastructure.
Cloud Security and Compliance Support
Preventative Cloud maintenance & Cloud Network health checks.
24/7 Cloud System Monitoring
Cloud Consulting & Strategy sessions
Team
Basic IT Support Plan – EPL-B
Monthly Per Device
Team
Standard IT Support Plan – EPL-S
Monthly Per Device
Team
Premium IT Support Plan – EPL-P
Monthly Per Device
Know how much your IT should cost with a free estimate.
Rather than keeping up with ever-changing technology or hiring in-house experts, the Edgepoint team offers a range of ICT managed services to support your business. Don’t let IT challenges hold your business back. Experience the difference of reliable and professional IT support in Auckland. Contact us today to discuss your IT needs and let our experts help you optimize your technology for success.
The plans above assume that your IT environment is (or will be) working best with current versions of Windows 10 or above and with the latest macOS and Office 365. We also assume that your business is (or will be) fully modernized and that all your other applications are web-based. Examples of web applications include Xero, ActionStep, and Salesforce.
All prices exclude GST.
If you haven’t been able to fully modernize your IT environment, we can still help you. We’ll look at apps that are out of scope for you and how they might fit into our range.
Managed IT support goes hand in hand with Microsoft 365, and when you work with Edgepoint Managed IT Support, you’ll get expert support from a reputable team that’s been in the business for over 10+ years.
Cloud Infrastructure Support Plan – EPL-C
Edgepoint Cloud infrastructure Support plan focuses on delivering affordable cloud support for Microsoft 365 and Microsoft Azure services. This plan is designed to be a cost effective option for Microsoft Cloud Environments.
Basic IT Support Plan – EPL-B
Edgepoint focuses on delivering world-class quality cloud service from Microsoft with secure and affordable pricing options.
Standard IT Support Plan – EPL-S
Edgepoint focuses on delivering world-class quality cloud service from Microsoft with secure and affordable pricing options.
Premium IT Support Plan – EPL-P
Edgepoint focuses on delivering Comprehensive IT support coverage with a range of options to fit your needs.
Ad-hoc IT Support
Edgepoint Also provide Ad-hoc Support or Casual Time and Materials based Support.Give us a call, we can help you with all your IT related questions, you’ll find our prices extremely competitive. We will ensure any IT related issues are resolved quickly and efficiently, on time and within your budget.
Elevate Your Business with Top-notch IT Support in Auckland, New Zealand – Propel Your Business Towards Digital Excellence!
You can rest easy when you put your IT support needs in our hands. Contact us today for more information
FAQ
What services does your IT support business in Auckland offer ?
We offer a comprehensive range of IT support services in Auckland, and Nationwide from two locations Palmerston North and from Auckland, Some of our Services including network management, hardware and software troubleshooting, cybersecurity solutions, data backup and recovery, cloud services, server administration, help desk support, and technology consulting.
How quickly can you respond to IT support requests in Auckland ?
We understand the urgency of IT issues and strive to provide prompt support to our clients in Auckland. Our response time varies depending on the severity of the issue, and Based on the Agreed SLA , but for one-off IT Support we aim to address critical problems within a few minutes and non-urgent requests within a few hours.
Can you provide both remote and on-site IT support?
Yes, we offer both remote and on-site IT support services in Auckland. Through secure connections, our technicians can provide remote assistance to resolve issues efficiently. When required, we can also dispatch our IT professionals to your location for on-site support.
Do you offer proactive monitoring and maintenance for IT systems?
Yes, we provide proactive monitoring and maintenance services to keep your IT systems running smoothly. Our advanced monitoring tools enable us to identify potential issues before they escalate, minimizing downtime and optimizing system performance. Check out our IT Support PLANS
What types of Managed IT Support services does Edgepoint Limited provide?
Edgepoint Limited offers comprehensive Managed IT Support services including network management, cybersecurity solutions, cloud services, data backup, and recovery. We ensure your business operations run smoothly with 24/7 support, tailored to meet the unique needs of various industries across Auckland and nationwide.
How can Edgepoint Limited help my business improve its cybersecurity?
At Edgepoint Limited, we implement robust cybersecurity measures to protect your business from potential threats. Our services include advanced threat detection, firewall management, secure data encryption, and employee training programs. Trust us to safeguard your IT infrastructure with our 24/7 proactive monitoring and response.
Does Edgepoint Limited provide IT support outside of Auckland?
Yes, Edgepoint Limited serves clients not only in Auckland but also nationwide. Our remote support capabilities allow us to manage and resolve IT issues efficiently, regardless of your location, ensuring your business receives top-notch IT support and services at all times.
What industries does Edgepoint Limited cater to with its Managed IT Support services?
Edgepoint Limited provides Managed IT Support services to a diverse range of industries including healthcare, finance, education, manufacturing, and retail. Our industry-specific solutions are designed to address the unique challenges and compliance requirements of each sector, ensuring optimal performance and security. more Info can be found HERE
What are the hours of operation for Edgepoint Limited's IT support services?
Edgepoint Limited offers 24/7 IT support to ensure your business operations are uninterrupted. Our dedicated team is always available to assist with any IT issues or emergencies, providing you with peace of mind and reliable service around the clock.
