EdgePoint Limited (EPL) Plans

Why Choose EdgePoint as Your IT partner?

At EdgePoint we guarantee total transparency and accountability with comprehensive reporting against response, resolution and first contact resolutions. In addition we also provide management reports for your business to run efficient without any IT hassle.

EdgePoint utilizes automation techniques and tools that has proven track record of the highest levels of security available in a management platform and uniquely combines ease-of-use with high security. We use world class remote support software to control your business machines; each remote control session can be video recorded for a complete audit trail as per the client’s request during each Remote SESSION or if requested as an optional requirement in the contract.

We can constantly monitor the real time status of your network, hardware and software so that issues can be resolved before they impact users. A proactive monitoring platform integrated into our Service Desk Management System enables us to provide an added level of business intelligence.

EdgePoint's Pay-as-you-go IT Services

Edgepoint provides New Zealand's best efficient and cost effective one-off IT services for your business.

Your business depends on computers, laptops, storage devices and other IT enabled services which might fail to work now and then. When it does so, give us a call or flick us an email any time of the day and our IT geeks would be at your door step for instant help.

EdgePoint does not charge extra for after hours services. Our engineers make sure your devices or IT service is met at right time without affecting your business. Its a best practice to upgrade software or any other requirement after hours which our engineers are best to work anytime of the day and that too without any extra charge.

  • extremely flexible
  • pay-as-you-go plan
  • 24/7 Service
  • Response within 15 mins.


EPL BASIC PLAN

Edgepoint provides basic plan for our small scale enterprise clients at very reasonable price on all IT services for your business.

Your business depends on computers, laptops, storage devices and other IT enabled services which might fail to work now and then. When it does so, give us a call or flick us an email any time of the day and our IT geeks would be at your door step for instant help.

Our basic plan includes basic server management with basic monitoring, quarterly reporting of network reviewing. Our workstation includes capacity/status reporting and monthly compliance reporting. Our engineers make sure your devices or IT service is met at right time without affecting your business. Our basic plan also has custom made billable services such as End-user support (Help-desk), Onsite & Remote Support-Time Based, Project Planning/Implementations and After Hours Support

  • Predictable Monthly IT Expenditure
  • Basic Monitoring Included.
  • Customized to Clients needs.
  • Operational maintenance is Included


EPL STANDARD PLAN

Edgepoint provides New Zealand's best efficient and cost effective standard IT support plan for your business.

Your business depends on computers, laptops, storage devices and other IT enabled services which might fail to work now and then. When it does so, give us a call or flick us an email any time of the day and our IT geeks would be at your door step for instant help.

Our managed services with EPL standard plan provides advanced server performance monitoring, all third party software licensing issues solving, managed anti-virus, patch management, network reviewing, switch & router monitoring, workstation availability monitoring and other billable solutions such as after hours support, upgrades and hardware. Our engineers make sure your devices or IT service is met at right time without affecting your business. Its a best practice to upgrade software or any other requirement after hours which our engineers are best to work anytime of the day and that too without any extra charge.

  • Predictable Monthly IT Expenditure
  • Cloud Backup and antivirus Software Included
  • Proactive maintenance
  • Infrastructure Monitoring


EPL PREMIUM PLAN

Edgepoint provides New Zealand's best premium IT services for your business at best pricing and best quality of work.

Your business depends on computers, laptops, storage devices and other IT enabled services which might fail to work now and then. When it does so, give us a call or flick us an email any time of the day and our IT geeks would be at your door step for instant help.

EPL's premium plan allows our clients to enjoy the best IT service in New Zealand. Our IT experts make sure your business is not affected due to an IT issue, we solve your IT issues before you even know it. Our premium plan includes advanced server performance monitoring, providing third party software licensing, managed anti-virus & backup, after hours support, real time server optimisation, monthly network health review, unlimited remote & onsite support.

  • 24/7 Service
  • Predictable Monthly IT Expenditure
  • Cloud Backup and antivirus Software Included
  • Proactive maintenance
  • Infrastructure Monitoring
  • Response within 15 mins.