Support

STEP 1
Contact us and get an audit done
When a customers finds an issue with their IT environment and contacts us; we support your request immediately so that your business doesn’t stops running.
When your business would require IT support and maintenance; our engineers perform an audit . We would need to check your infrastructure and the devices which you use to provide a customised plan. EdgePoint Ltd. has a high response rate of atleast within 15 minutes.
STEP 2
Customisation and implementation
Once our engineers have evaluated your business’s IT infrastructure; we provide you the best customised plan for your IT support and maintenance.
Our customised plan depends on the infrastructure of your business. We provide New Zealand’s best and competitive pricing IT support. Our certified engineers provide your business the best and newest technology to support your business.
STEP 3
Maintain and manage your IT requirements
EdgePoint has a very vast and strong client base where we provide the best and quality IT service. Our maintenance plan provides our customers all IT help required to make yourself free from IT hassles.
Our IT maintenance plans starts from Predictable Monthly IT Expenditure to Infrastructure Monitoring. Our It engineers provide you best support and fastest response for any of your business’s IT issues, monitoring and maintenance.
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About EdgePoint Limited

With over 15 years of experience, we are a Small - Medium Business IT specialist’s right down to small Auckland businesses run from the home office. By choosing EdgePoint as your IT partner, you can dedicate your time to running your business, while our staff manage and maintain your IT requirements. We provide your business committed and proactive IT support – efficiently, professionally and at a price that doesn’t break the budget. We act as an extension to your in-house IT Support team and supplement your existing IT staff. Each of our engineers is highly experiences in one or more of our services to help your Business.

EdgePoint Support

We have a high response rate of within 15 minutes.

Our Support tools

EdgePoint Provides the most efficient and easiest IT support tools for our customers. The tools are designed in such a way that our clients do not waste time during IT hassles and get support immediately.